Shipping policy

SHIPPING POLICY — FITNET

Last updated: July 23, 2026

At Fitnet, we are committed to processing and shipping your orders as quickly and safely as possible.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment has been confirmed. During periods of high demand, promotions, holidays, or other special circumstances, processing times may take longer.

DELIVERY TIMES

Delivery times may vary depending on the destination, shipping method selected, product availability, and other factors.

• Domestic orders: approximately 3–7 business days.

• International orders: approximately 7–25 business days.

The delivery times provided are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond Fitnet's control.

SHIPPING COSTS

Shipping costs are calculated and displayed during the checkout process before the order is completed. From time to time, Fitnet may offer free shipping promotions.

ORDER TRACKING

When tracking information is available, customers may receive tracking details through the email address provided at checkout.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address. Fitnet is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

UNRECEIVED ORDERS

If the tracking information shows that an order has been delivered but the customer has not received it, we recommend contacting the shipping carrier first. Customers may also contact our support team so we can assist in reviewing the situation.

CUSTOMS, DUTIES, AND TAXES

For international orders, the customer may be responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country's authorities, where applicable.

CONTACT

For questions regarding your order or shipment, please contact us through the contact channels available on our website.

Fitnet reserves the right to update this Shipping Policy when necessary.